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Our Mission

We partner with organizations and individuals to maximize their potential and profits through improved focus on strategy, process, performance, planning and controls.

Our Vision
Everything begins with a plan.

Our Values are our B-A-S-I-C-S

Balance – We believe that balance in business and life ensures stability, alignment and longevity.
Accountability – We share our passion for accountability knowing it compels higher performance.
Service – We relentlessly drive for service excellence because it results in exceptional rewards.
Innovation – Innovation differentiates the best from the rest; we know where we want ourselves and our clients to be.
Collaboration – Collaboration, teamwork and partnerships produce the right solutions the first time.  We don’t want to do it again.
Sustainability – Sustainability is our ultimate goal; it is the hallmark of high quality organizations, projects and processes.


MEET ERIC BRITTEN
President, Britten & Associates, LLC

Eric established Britten & Associates, LLC based on his deep convictions that all business owners and managers want to make their businesses function smoothly, operate profitably, grow sustainably and provide a secure future for their owners and employees.  He understands that in the average business environment today there are a myriad of distracting elements that can remove focus from the critical levers that make that business successful. 

Eric spent his career developing and using the models and skills that he employs in his practice drawing on resources from Fortune’s 100 Best, Forbes and Malcolm Baldridge Award winners, the International Productivity and Quality Center, the Balanced Scorecard Collaborative, the American Society for Quality, globally recognized management consulting organizations and leading practitioners.  He truly believes that by partnering with his clients, they can turn their organizations into higher performing businesses delivering better results critical to their success.

Eric is a Lean Six Sigma Black Belt.  He not only believes in balance in business; his own life reflects a balance between his work, the business community, the community at large and his personal life.

Eric has received three Awards of Excellence from his former employer, Horizon Lines/Sea-Land Service, three Anchorage (Alaska) Community Service Awards, and an Award of Excellence from the Alaska Department of Environmental Conservation).