RESOURCE DIRECTORY 
 
Britten & Associates, LLC
DUNS 018792004
 
Institute of Management Consultants
Setting the standards in consulting
BetterManagement.com
Visionary perspectives for management insights
Business Finance
Online accounting and management magazine
The McKinsey Quarterly
New ways of thinking about business management
The Palladium Group
Helping organizations execute strategy
iSixSigma
Six Sigma quality resources
Business Performance Management
Organizational transformation through BPM process
Baldridge Quality Program
Excellence, Quality, Recognition
Alaska Performance Excellence
World Class Performance in Alaska
Value Based Management.net
Management Methods, Models, Theories
The Fiscal Policy Studies Institute
Results-Based Accountability (RBA)

COOL TOOLS
 
Linked In
Business networking
Vista Print
Best Printing. Best Price
Smart Draw
Business graphics software
Constant Contact
Email marketing solutions
Zoomerang
Easiest way to ask. Fastest way to know.
Go To Webinar
Easy On Line Meetings

Blending  quality, CRM, continuous process improvement, planning, budgeting, performance and metrics into a single integrated focus.   More >>


Organizations are a heirarchy of core and supporting processes. Improving process increases capacity, profits, morale and competitiveness.   More >>
Strategy differentiates one business from another, drives innovation, provides a decision making framework and provides  for contingencies.   More >>

Successful and sustainable  implementation are the hallmarks of a well planned project. Focusing both on process and behavioral change is important.   More >>
Sustainable change occurs when organizations and individuals adapt to enable it.  The capacity of an organization for change determines the proper approach.   More >>
 A skilled facilitator adds value to meetings by remaining neutral, promoting full participation and encouraging collaborative decision making.   More >>

Focusing on measurable outcomes and aligning the organization behind mission and strategy enables non-profits to meet the needs of their members or constituents.   More >>
Increasing patient centeredness, standardizing workflows, eliminating waste, and developing effective teams enable health care organizations to increase positive outcomes.   More >>


Visit our business article resource library. More>>

Visit our extensive Patient Centered Medical Home resource library.  More>>

Have you visited our BLOG?  It's packed full of informative articles.  Click here!

Comments from recent clients about our work:
 
"Eric helped us to develop and to articulate our shared vision.  He then facilitated turning that vision into practical, manageable change in our clinic and made it happen on a very real and measurable way.  It is working!  Thank you, Eric".
-- A.E.M., Medical Director (and former lead skeptic)
"Eric is very bright and knowledgeable - he brings a portfolio of ideas and approaches to any issue. He manages to be authoritative and affable at the same time, making it very easy to work with him.  Eric is absolutely dependable - his follow through is peerless."
-- S.M., Executive Director
"Eric was terrific to work with.  He is patient, kind and encouraging and has a high degree of skill in designing a strategy to get a group of professional individuals on the same page.  He is very organized as well as a strong communicator and always makes certain that everyone understands the objectives ."
-- C.L., Practice Manager 
"Eric is an amazing project manager and was very instrumental in developing and leading strategies for our implementation. Because of his attention to detail and his tenacity for making it happen, we had a very smooth implementation!’
-- D.C., Director, Corporate Human Resources